Frequently Asked Questions (FAQ)

At Pink Pony Store, we offer a wide range of adult products, including vibrators, dildos, BDSM gear, couples toys, and more. We also cater to various fetishes and kinks, such as foot fetish, role play, impact play, and sensory deprivation.

Yes, all our products are made from high-quality, body-safe materials. We ensure that our items meet strict safety standards to provide you with a safe and pleasurable experience.

Choosing the right sex toy depends on your personal preferences and desires. We recommend reading our detailed guides and product descriptions to find the perfect match for you. Our customer service team is also available to help you with any questions.

Placing an order is easy! Simply browse our website, add your desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

Yes, we use advanced encryption technology to protect your payment information. Your privacy and security are our top priorities.

All orders are shipped in plain, discreet packaging to ensure your privacy. There is no mention of Pink Pony Store or the contents on the outside of the package.

Shipping times vary depending on your location. Typically, orders are processed and shipped within 1-2 business days. Delivery times range from 3-7 business days for standard shipping. Expedited shipping options are also available at checkout.

Yes, we ship internationally. Shipping rates and delivery times vary by destination. Please check our shipping policy for more details.

Due to the intimate nature of our products, we do not accept returns for opened items. However, if you receive a defective or incorrect item, please contact us within 30 days of purchase for a replacement or refund.

To request a return or exchange, please contact our customer service team with your order number and details of the issue. We will provide instructions on how to proceed.

Your privacy is important to us. We use secure servers and encryption technology to protect your personal information. Additionally, all orders are shipped in plain packaging to ensure discretion.

No, we do not share your personal information with third parties. Please refer to our privacy policy for more details on how we handle your data.

Proper cleaning and care are essential for maintaining your sex toys. We recommend using a mild soap and warm water or a specially formulated toy cleaner. Always follow the manufacturer's instructions for specific cleaning guidelines.

Many of our products are rechargeable and come with a USB charging cable. Check the product description for details on battery type and charging instructions.

Yes, many of our products come with a manufacturer’s warranty. Please check the product description or contact our customer service team for more information.

If you have any questions or need assistance, our customer service team is here to help. You can reach us via email at cs@homeandgardensforless.com or pinkponystore1@gmail.com, or by phone at +1 (678) 469-2442. We aim to respond to all inquiries within 24 hours.